Faisal Ahammad
Customer Success & Technical Support Engineer | Experienced with Ninja Forms, Gravity Forms, Divi, WPML | Proven 93.9% 5★ Rating in Global Support
- Preferred Hosting
- Hostinger
- First WP Version Used
- 3.x
- Birthday
- November 25
- Joined WP.org
- September 2013
- Joined WPFolks
- May 2026
Currently shipping
MailChimp for WordPress
About
I love helping people in the WordPress community. Since 2012, I have joined many events and worked as a volunteer, speaker, table lead, and organizer. I also help translate WordPress into Bengali to make it easier for more people to use.
I enjoy coding and have made improvements to WordPress core. Besides tech, I like photography and have shared my photos in WordPress events.
I have been part of many WordCamps in Asia, helping to make them fun and useful for everyone. I want to keep learning and helping others with WordPress.
From their blog 49 posts
faisalahammad.comPhotos on WordPress.org
@faisalahammadSpeaking
Past talks (2)
Research shows happy customers often share their positive experiences with many people, helping businesses grow. Providing great customer service is important because most customers get frustrated if they have to repeat issues, and many unhappy customers leave without saying why. In my session at WordCamp Johor Bahru, I will share practical tips to improve customer support and turn clients into loyal fans.