Get in touch
Email support@wpfolks.org. I read everything myself and usually reply within two working days. WPFolks is run by one person, so if it takes a little longer it is not because you were ignored.
You can also use the contact form if you prefer a form.
When you write about a problem in the app, telling me your device, whether you are on iOS or Android, and what you tapped just before it went wrong will usually save a round trip.
Trouble signing in
Most sign-in problems are one of these three.
- You signed up with Google. Then there is no password on the account, and typing an email and password will not work. Use Continue with Google.
- You have two-factor authentication switched on. The app cannot prompt for a second factor yet, so use Continue with Google in the app.
- You forgot your password. Reset it here and you will get a link by email.
Reporting and blocking
You do not have to put up with anything on WPFolks, and you do not have to wait for me to act.
- Report a post: open the menu on the post and choose Report. Tell me what is wrong with it in the box.
- Block a folk: open the menu on their profile and choose Block. They disappear from your feed and cannot message you.
Reports come to me directly. Content that breaks the community guidelines gets removed, and accounts that keep doing it get suspended.